In this blog post, as you can see in the upper left hand corner, we will focus on the quality of information, an essentially white hat thinking activity. Quality of information as a distinctive focus area or Area of Improvement (API) could be vital for many information intensive enterprises, but also for any other thinking situation, such as drafting a plan, preparing a decision, exploring a situation.
We will take you along the mindmap below to explain this – clockwise. A mind map is a diagram used to visually organize information. A mind map is often created around a single concept, drawn as an image in the center of a blank landscape page, to which associated representations of ideas such as images, words and parts of words are added. Major ideas are connected directly to the central concept, and other ideas branch out from those.
Look at the top and right hand corner of the mindmap: In most thinking situations there is a need for information from outside the standard pattern of logic and perception. We have to look for unexpected information. In order to do that, we should enlarge our perception of the situation, looking for more aspects in the situation, to diversify our thinking. CoRT-tools like the PMI, CAF or C&S are excellent tools to stretch our perception space around a situation in the mind map upper right hand corner. Especially helpful is to actively look for actors which could be involved or would affected.
Center right of the mind map: It makes a difference if information is needed or is given. Given information tends to be egocentric. Ego-centrism is characterised by preoccupation with one’s own internal world. Egocentrics regard themselves and their own opinions or interests as being the most important or valid. To them, self-relevant information is seen to be more important in shaping one’s judgments than are thoughts about others and other-relevant information. Nevertheless, given information can be very convincing and one can easily be lured in a narrow defined thought path. Also, information could be left out information, deliberately or by accident, Hence, it is very useful to do some perception widening thinking before looking at the information available, before you get locked in the thinking pattern of the information given.
Right hand corner: Doing some preliminary perception thinking is even important when there is a need for information. Many people, when confronted with a problem, begin a broad search for information. They assume that enlarging the information space inevitable will lead to uncovering the information needed to solve the problem. By doing so, a lot of information waste is generated
At the bottom of the mind map: A far more better approach was suggested in our blog post Cassandra Information. There is a distinction between available information and relevant information.
- Available information but not relevant could be left out. It is egocentric information from the sender of the information;
- Unavailable information and also not relevant can be completely ignored;
- Available information and relevant is Ebne: Excellent but not enough. This is information that belongs to standard thinking, unchallenged;
- Relevant information but not available is Cassandra information. It is information that is left out by the information provider, but still relevant. The task is to design a strategy to obtain this hidden information.
It is a good habit to assume that any piece of information that we have is biased. Especially, as we earlier showed in our post Press Patterns, information from the Main Stream Media: those media that disseminate information via the largest distribution channels, which therefore represent what the majority of media consumers are likely to encounter. The term also denotes those media generally reflective of the prevailing currents of thought, influence, or activity.