News, Fake News and Not News

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Recently we were thinking about the news. What makes news? Then there is the discussion about fake news. At Wikipedia we found a page that is about Fake news websites: “Fake news websites (also referred to as hoax news, deliberately publish hoaxes, propaganda, and disinformation purporting to be real news — often using social media to drive web traffic and amplify their effect.Unlike news satire, fake news websites seek to mislead, rather than entertain, readers for financial, political, or other gain”.

But what about news that is “left out“, as we formulated in one of our blog posts?

“One can safely assume that any information you are presented with has some relevant information “Left Out”. The originator’s perspective, the logic bubble in which he perceives the world and how the information is applied are some possible reasons for the missing information”.

We can also safely assume that editors of media do “leave-out” news, in good faith. However, there could be some doubt about, as Naomi Chomsky pointed out in “Manufacturing Consent“:

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“The mass communication media of the U.S. are effective and powerful ideological institutions that carry out a system-supportive propaganda function, by reliance on market forces, internalised assumptions, and self-censorship, and without overt coercion”

That raises the question if there exists a keyword “Not News” in Google. Could we find “left-out”news in Google? We got only one hit:

Project Censored – The News That Didn’t Make The News and Why is a well researched website featuring the Top Censored Stories of 2015–2016: Covering up police violence by manipulation Wikipedia pages, violations of the Freedom of Information Act, compensations for vaccine injured families, big pharma lobbying, internet surveillance, FBI spying on rebellion at high schools, and lots of other disturbing news not mentioned in the mainstream media.

Admittedly, it’s all in America, but would it be different elsewhere? We earlier described the mechanisms that explain why disturbing news is not published by the mean stream media (See Press Patterns).

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By the way, in addition to “Manufacturing Consent”, we came across an interesting essay about “Manufacturing Normality”. Nowadays political dissent is stigmatised as aberrant or “abnormal” behaviour, as opposed to a position meriting discussion. Political distinctions like “left” and “right” are disappearing, and are being replaced by imponderable distinctions like “normal” and “abnormal,” “true” and “false,” and “real” and “fake.”.

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A More Beautiful Question (2)

Here a sequel to How to Get a More Beautiful Question?

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Defining the thinking task before beginning an idea generation session is one of the most neglected stages.

Most starting questions are far too broad defined. For instance. “In What Ways Might We (IWWMW) get more clients?”. It is more helpful to break it down in smaller topics, as in

  • “IWWMW add more value to our product”
  • “IWWMW get more clients with help of our existing clients”
  • “IWWMW use other product to sell ours”

Design at least 15 IWWMW’s by redefine the initial one in order to escape from the obvious and get a really creative challenge.

Avoid formulating IWWMW’s becoming too small. In that case the IWWMW will just be a concrete solution and will not give you a direction for further searching new ideas.

Then make the challenge less boring and more sexy. That is: make them more imaginative, outreaching, challenging, interesting. For instance: sex up “IWWMW get more clients by using our existing clients” into “our clients collect so much organic waste that we have to export it”.

Follow up by adding a constraint: people, money, time, channels.

Finally, construct a propelling question that has a contradiction in it.

A propelling question is one that drives forward the effort for creative thinking by using a bold ambition and a significant restriction. For instance: “let’s get 50 more clients by firing all account managers”.

The technique of the creative focus is to force oneself outside common thinking, already before the creative thinking session actually get started.

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The Charm of Imperfection

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In an earlier post about focus, we stressed the importance of paying attention to the focus of the thinking. Taking a problem or challenge unquestioned as it exposes itself may lead to brilliant solutions for the wrong problem. It is therefore required to pay substantial time and effort to (re)define the focus of the thinking.

The problem of attention is best illustrated by the figure-ground phenomenon:  it is known as identifying a figure from the background. For example, you see words on a printed paper as the “figure” and the white sheet as the “background”. However, it is possible to define the white sheet as the “figure”and the “background” as the printed words. Some examples of figure–ground perception shift are:

Figure–ground perception can be expanded from visual perception to include abstract (i.e. non-visual) concepts such as melody/harmony, subject/background, and positive/negative space. The concept of figure and ground fully depends on the observer and not on the item itself.

In art, is the space around and between the subject(s) of an image. Negative space may be most evident when the space around a subject, not the subject itself, forms an interesting or artistically relevant shape, and such space occasionally is used to artistic effect as the “real” subject of an image. It is called Negative Space. The Japanese word “Ma” is sometimes used for this concept, for example, in garden design.

With respect to presented information we called this phenomenon “Left Out” and “Cassandra information“: What is not there?

Left Out

What is not mentioned in the report, intentionally or unconsciously?

We will take the figure-ground reversal a little bit further. Normally, we strive for perfection– broadly, a state of completeness and flawlessness. We value strength, beauty, completeness, velocity, winning etc. Let’s shift focus to the negative face. What is the beauty of imperfection? Amazingly, there is no such page in Wikipedia neither in the Encyclopedia Britannica.

Ripping or distressing of jeans, though also arising naturally as a result of wear and tear, is sometimes deliberately performed by suppliers – with distressed clothing sometimes selling for more than a non-distressed pair. For example, Pucci sold “embellished mid-rise boyfriend jeans” for $860 USD. In other times it would be a sign of poverty.

The Golden Raspberry Awards is an award ceremony in recognition of the worst in a film. Most winners do not attend the ceremony to collect their awards.  Notable exceptions include Tom Green (Worst Actor/Worst Director), Halle Berry and Sandra  Bullock (Worst Actress), Michael Ferris, Joe Eszterhas (Worst Screenplay), and Paul Verhoeven (Worst Director)

“The Bad Hemingway Contest” is an annual writing competition that has been held for nearly thirty years, the contest pays mock homage to Ernest Hemingway by encouraging authors to submit a ‘really good page of really bad Hemingway’. Also to mention the “Hemmingway Look-alike Society”, a bunch of “portly gray-bearded old men.”: not being unique is the pursue, but striving for the likeness of someone else is worth pursuing.

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It is all about focus shift

It is all about perception shift. A shift from looking for perfection to valuing imperfection. In Japan, it is called Wabi-sabi the acceptance of transience and imperfection. The aesthetic is sometimes described as one of beauty that is “imperfect, impermanent, and incomplete”

What about the 25 inventions that are completely pointless, as a Car Exhaust Grill or a sadomasochistic tea kettle?

Leaning towers seem to attract a lot more visitors than towers standing upright.

A choir for people who cannot sing and are tone deaf was started by Nadine Cooper, 48, who wanted to join a singing group but never had the courage because she was aware she could not stay in tune. Her self-consciousness started when she was a child after a music teacher ordered her to keep her mouth shut because of her awful singing.A tuneless choir for those who . . .well can’t sing: Listen, this bunch is really hair-raising the roof!

 There are hundreds of quotes about imperfection:
At last, imperfection is even a subject of serious studies, for example, “On Ugliness” by  the legendary   Italian novelist, literary critic, philosopher, semiotician and university professor  Umberto Eco.

Art and Innovation

What can innovators learn from art?

Observation skills, questioning, and experimentation are  vital parts of innovation. Observing everyday activities can lead to new insights where things can be improved on. It can also lead to break-through ideas.

The innovation psychologist  Leon Segal said:

“Innovation begins with an eye.”

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By Johann Zoffany

Innovators carefully watch the world around them and the observations help them gain ideas for new ways of doing things. Observation skills are also at the core of art. Art students are often told to draw what they actually look at, rather than the way they think something should look. Copying someone’s ideas will not in itself lead to a person developing creative thinking skills. A painter needs to learn to think in colours, an artist working with sculptures need to think in 3D, and a songwriter needs to learn to think in lyrics.

Art is sometimes used to help medical students to develop their observations skills. Looking at art can help people understand ambiguities in a painting and also to look closely at something without “rushing to assign meaning to what we see.” Many of us are ready to immediately interpret what we see, yet looking at art can help a person to slow down and really observe things without immediately interpreting things. These skills can also help an  innovator to explore aspects and to help step out of the common way of interpreting things. Quick thinking is good sometimes but certain things are good to slowly digest.

Even if looking at art can help a person to develop observation skills the observation in itself is not enough. Making connections, questioning, visualising, and searching for patterns are also important aspects of art. Art can help a person to make connections between things. innovators often have a passion for questioning things. The importance  of question asking is a topic that has been previously explored in this blog. Valuing questions and being curious can lead to a search for new ways of doing things. Rather than focusing on quick answers, the innovative process thrives on asking questions to provoke new insights, possibilities and connections.

The book The View from the Cheap Seats: Selected Nonfiction is a wonderful collection of Neil Gaiman’s essays, and meditations on life, literature, and the life and love of literature. An inspiring essay in the book explores the ideas and ideals at the heart of Bradbury’s classic book Fahrenheit 451. This book is a great reminder of how important it is to explore one’s values. Neil suggests that speculative fiction gives  us a “liberation of vision”. Yet in order for this to happen, we must acknowledge that each story has a multiplicity of meanings.

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Authors can offer an imagined but nevertheless persuasive alternative reality where the readers are offered a way to escape from the usual traditional way of thinking. New possibilities can be examined. It is easy to think that the way we live now is somehow the only way that the world can be organised.

Three questions can help an author to imagine possible worlds:

  • What if …?  This question provides a way to escape from the world. What if I could fold up my car?
  • If only … Allows us explore something exciting as well as the terrifying  about the future. If only there were no cars.
  • If this goes on … What would happen if that thing became bigger, became all-pervasive? Does not try to predict the future rather explores possible scenarios. If this way of parking cars goes on there will be no green spaces left in the cities.

Innovators are examining and trying out new ideas. Testing hypothesis and visiting new places and worlds. Imagining different futures is a fundamental aspect of the innovative process and reading books about the future can provide valuable insights. It can also help us develop skills to examine possible futures. A world that does not yet exist!

To think.

To imagine.

To change.

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Photo: Kevin Krejci

 

More, More Information, Yes, Sure, But Relevant?

In this blog post, as you can see in the upper left hand corner, we will focus on the quality of information, an essentially white hat thinking activity. Quality of information as a distinctive focus area or Area of Improvement (API) could be vital for many information intensive enterprises, but also for any other thinking situation, such as drafting a plan, preparing a decision, exploring a situation.

We will take you along the mindmap below to explain this – clockwise. A mind map is a diagram used to visually organize information. A mind map is often created around a single concept, drawn as an image in the center of a blank landscape page, to which associated representations of ideas such as images, words and parts of words are added. Major ideas are connected directly to the central concept, and other ideas branch out from those.

Caught up in social ties

Look at the top and right hand corner of the mindmap: In most thinking situations there is a need for information from outside the standard pattern of logic and perception. We have to look for unexpected information. In order to do that, we should enlarge our perception of the situation, looking for more aspects in the situation, to diversify our thinking. CoRT-tools like the PMI, CAF or C&S are excellent tools to stretch our perception space around a situation in the mind map upper right hand corner. Especially helpful is to actively look for actors which could be involved or would affected.

Center right of the mind map: It makes a difference if information is needed or is given. Given information tends to be egocentric. Ego-centrism is characterised by preoccupation with one’s own internal world. Egocentrics regard themselves and their own opinions or interests as being the most important or valid. To them, self-relevant information is seen to be more important in shaping one’s judgments than are thoughts about others and other-relevant information. Nevertheless, given information can be very convincing and one can easily be lured in a narrow defined thought path. Also, information could be left out information, deliberately or by accident, Hence, it is very useful to do some perception widening thinking before  looking at the information available, before you get locked in the thinking pattern of the information given.

Right hand corner: Doing some preliminary perception thinking is even important when there is a need for information. Many people, when confronted with a problem, begin a broad search for information. They assume that enlarging the information space inevitable will lead to uncovering the information needed to solve the problem. By doing so, a lot of information waste is generated

At the bottom of the mind map: A far more better approach was suggested in our blog post Cassandra Information. There is a distinction between available information and relevant information.

  • Available information but not relevant could be left out. It is egocentric information from the sender of the information;
  • Unavailable information and also not relevant can be completely ignored;
  • Available information and relevant is Ebne: Excellent but not enough. This is information that belongs to standard thinking, unchallenged;
  • Relevant information but not available is Cassandra information. It is information that is left out by the information provider, but still relevant. The task is to design a strategy to obtain this hidden information.

It is a good habit to assume that any piece of  information that we have is biased. Especially, as we earlier showed in our post Press Patterns, information from the Main Stream Media: those media that disseminate information via the largest distribution channels, which therefore represent what the majority of media consumers are likely to encounter. The term also denotes those media generally reflective of the prevailing currents of thought, influence, or activity.

Business Woman Climbing a Pile of Files

What Kind of Thinking Situation Is This?

When we deliberately think about something, it is very important to have a precisely defined focus. What should be the outcome of the thinking? If we know what outcome we want, then it is not that difficult anymore to know what thinking steps to do.

To get a good focus, it is helpful to ask for ourselves what kind of thinking that should be done, what the context of the thinking is, or what the thinking situation is. In the image below some 30 thinking situations are shown.

 Thinking Situations

For every thinking situation mentioned above exist a well defined thinking road map, either in CoRT, Lateral Thinking, Six Thinking Hats or TRIZ.

Also is it possible to Google : tool < thinking situation >. F.e. “tool negotiation

Chances are that you will be referred to Mindtools.com. The whole Mind Tools toolkit contains more than 900 management, career and thinking skills. Anther source for a variety of thinking techniques is Van Gundy’s Techniques of Structured Problem Solving. Despite dating  from 1988 it is still current.  The book also evaluates  advantages and disadvantages of each technique based on available experience and efficacy studies. More than 100 techniques are classified according to the phase in the problem solving process:

  • Pre-Problem Solving
  • Redefining and Analyzing the Problem
  • Generating Ideas
  • Evaluating and Selecting Ideas
  • Implementing Ideas

However, it is far better to design your own thinking road map because it will help you to “get grips upon the thinking task”. Designing your thinking steps is essentially a Blue Hat Thinking task or a metacognitive task.

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Where To Search for New Ideas? – Thinkibility Nibble

Where to search for ideas A surgical team in a hospital realised that their activities became more and more complex, partly because of the treatments that they were offering but also by an increase of the number of people involved. They looked for better ideas, outside their box of thinking. They visited an aircraft carrier, a pit stop at auto races, a plumber’s skills contest and a high risk chemical plant. What kind of ideas may they have got? From the seemingly chaos at a flight deck of an aircraft carrier: How repairs are practised as fast as possible at pit stop: From a plumbers’ skill contest:to get ideas how to repair clogged arteries: They also realised that they were far behind aviation regarding safety standards and creating a “fail safe” culture. They approached safety expert from NASA and chemical and other high risk industries. Slowly medical teams are introducing Failure Mode and Effect Analysis, a structural approach to decrease errors.  There are lots of ideas that can be derived from outside your area of knowledge and your circle of colleagues. There are lots of areas of experience you are not normally connected to and which may be loosely related to your job. Perhaps there are no connections at all between your domain of operating and where fresh but proven ideas can be found. A department of accountants is worrying about the increasing data they had to process and at the same time the increasing demand for reliability and speed. What do you think they will turn to? They will ask the European Organization for Nuclear Research, known as CERN, a European research organization whose purpose is to operate the world’s largest particle physics laboratory. How do they process large data sets?