Creative Marketing – Thinkibility Boost

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Classical marketing campaigns are mostly massive in nature, like the Napoleonic Wars. By using brute force and heavenly leaning on resources (people, money, gun power, logistics, management skills) they ty to win. Basically, both parties are in the same game, each trying to use better but more-of-the-same tactics.

An alternative for the not so powerful is to turn to guerrilla warfare. Poor but highly dedicated small teams use asymmetric tactics to surprise and confuse the enemy, thereby using maximal creativity.

But what is creative thinking?

Creative thinking is not doing more-of-the-same


(in the example: applying straight lines), but breaking away from that, for instance by using curved or broken lines.

Thinking patterns
However, it is not easy to break away from standard patterns.
Also, any time we break a standard way of thinking, a behaviour or new idea, bystanders will react with a rejection: this is impossible, it can’t work, it is too costly, complex, difficult or risky. Every time a negative is used, the thinking stops.
Creative marketing is escaping from the standard approaches that are used by big companies. But how to get new ideas?

Normally we think with the speed of light to the first satisfying idea
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By that, we miss interesting alternatives along the way
With a Provocative Operation we break away from mainstream thinking. The Provocative Operation (moving outside the mainstream to the green spot) is a attempt to escape standard thinking in order to arrive at an original idea.

For instance: Apple sells our (paper)notebook together with their notebooks.

We will discuss four creative thinking techniques to escape standard thinking:

  • Taken for Granted
  • The Provocation
  • Use Resources
  • Focus

Taken for Granted

Make a list of taken for granted things of a product, at least 15. That is what is normal, assumed to be, standard, generally accepted or obvious. Then we escape by abandon it or modify it.

It is taken for granted that a restaurant has a venue and that the guests are dressed.

A restaurant does not have a venue. That could lead to the idea to set up a picnic service for romantic people.

Guests are naked. That could lead to the idea of a nudist restaurant.

To get creative marketing ideas about for instance an Eco bottle. What is obvious of a bottle (form, materials, filling, getting it, getting rid of it, etc.). Then modify (remove, amplify, change, combine, etc).

The Provocation

Try to escape negatives by redefining criticism by “this is interesting” and “under what circumstances might this have value”, or “could we create value out of this?”. The aim of the Provocation is to move forward the thinking towards an idea that works.

Sandwiches will make themselves

Senor citizens, refugees and children donate by age for using supporting services.

Use Resources

We tend to solve problems by using known and standard solutions. For instance: for attaching something to the ceiling we automatically think of a ladder. But only after we give ourselves the explicit thinking order to use what is at hand, we come up with alternatives: using tables, making a tower of bodies, using the walls, making a long pole.

This creativity technique is also called: think inside the box, meaning no adding additional resources

Make a list of props (things) and persons in your immediate surroundings. Think up in what ways they could contribute or add value.

Integrated Values

A petrol company wanted to create more brand loyalty. That is not simple, for most drivers petrol is just petrol. One of the company’s resources is the car driver. By getting under the skin of the driver, they discovered that getting a parking place in town is an important value for the customer. So they set up a cooperation with parking garages. For the drivers, the petrol company and the parking garage a win-win situation. Together they delivered an integrated value.

Could we design integrated values for the customers of a fruit selling shop?

Focus

Defining the thinking task before beginning an idea generation session is one of the most neglected stages.

Most starting questions are far too broad defined. For instance. In What Ways Might We (IWWMW) get more clients.

However, it is more helpful to break it down into smaller topics, as “IWWMW add more value to our product”,“IWWMW get more clients with help of our existing clients”, “IWWMW use other product to sell ours. Redefine at least 15 IWWMW’s in order to escape from the obvious ones and get a really creative challenge.

Avoid formulating IWWMW’s becoming too small. In that case, the IWWMW will just be a concrete solution and will not give you any direction for further searching new ideas.

Then make the challenge less boring and sexier. That is: make them more imaginative, outreaching, challenging, interesting. For instance: sex up “IWWMW get more clients by using our existing clients”.“Our clients collect so much organic waste that we have to export it”.

Then add a constraint: people, money, time, channels.

Finally construct a propelling question, a question that drives forward the effort for creative thinking by using a bold ambition and a significant restriction. For instance: “let’s get 50 more clients by firing all account managers”.

Again, the technique of the creative focus is to force oneself outside common thinking. The technique on the focus can be applied to all of the four of the marketing mix:

  • functionality, packing and service of the Product
  • policies about paying and Price
  • sales, advertisements, Publicity
  • and Promotion logistics, storage, inventory and selling channels

Creative Marketing is all about standing out of your competitors, being perceived as a Blue Fish, at no costs.

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See also:

 

Future non-jobs – Thinkibility Nibble

gettyimages-128810949According to Oxford University, 47% of jobs will disappear in the next 25 years. Could you think up which ones?

Take any profession (doctor, mechanic, teacher, nurse, etc) and/or any branch (consumer products, construction, finance, retail)  and confront it in a matrix, one for one, with

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Could you imagine what jobs will disappear as a result of (a combination) of new technologies?

If you take as working hypothesis that all intermediary jobs (bank employees, notaries, tax officers)  will disappear, what jobs will likely cease to exist by 2040?

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Why not check out the blog post The DIY of the Future for inspiration?

A More Beautiful Question (2)

Here a sequel to How to Get a More Beautiful Question?

question

Defining the thinking task before beginning an idea generation session is one of the most neglected stages.

Most starting questions are far too broad defined. For instance. “In What Ways Might We (IWWMW) get more clients?”. It is more helpful to break it down in smaller topics, as in

  • “IWWMW add more value to our product”
  • “IWWMW get more clients with help of our existing clients”
  • “IWWMW use other product to sell ours”

Design at least 15 IWWMW’s by redefine the initial one in order to escape from the obvious and get a really creative challenge.

Avoid formulating IWWMW’s becoming too small. In that case the IWWMW will just be a concrete solution and will not give you a direction for further searching new ideas.

Then make the challenge less boring and more sexy. That is: make them more imaginative, outreaching, challenging, interesting. For instance: sex up “IWWMW get more clients by using our existing clients” into “our clients collect so much organic waste that we have to export it”.

Follow up by adding a constraint: people, money, time, channels.

Finally, construct a propelling question that has a contradiction in it.

A propelling question is one that drives forward the effort for creative thinking by using a bold ambition and a significant restriction. For instance: “let’s get 50 more clients by firing all account managers”.

The technique of the creative focus is to force oneself outside common thinking, already before the creative thinking session actually get started.

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The Charm of Imperfection

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In an earlier post about focus, we stressed the importance of paying attention to the focus of the thinking. Taking a problem or challenge unquestioned as it exposes itself may lead to brilliant solutions for the wrong problem. It is therefore required to pay substantial time and effort to (re)define the focus of the thinking.

The problem of attention is best illustrated by the figure-ground phenomenon:  it is known as identifying a figure from the background. For example, you see words on a printed paper as the “figure” and the white sheet as the “background”. However, it is possible to define the white sheet as the “figure”and the “background” as the printed words. Some examples of figure–ground perception shift are:

Figure–ground perception can be expanded from visual perception to include abstract (i.e. non-visual) concepts such as melody/harmony, subject/background, and positive/negative space. The concept of figure and ground fully depends on the observer and not on the item itself.

In art, is the space around and between the subject(s) of an image. Negative space may be most evident when the space around a subject, not the subject itself, forms an interesting or artistically relevant shape, and such space occasionally is used to artistic effect as the “real” subject of an image. It is called Negative Space. The Japanese word “Ma” is sometimes used for this concept, for example, in garden design.

With respect to presented information we called this phenomenon “Left Out” and “Cassandra information“: What is not there?

Left Out

What is not mentioned in the report, intentionally or unconsciously?

We will take the figure-ground reversal a little bit further. Normally, we strive for perfection– broadly, a state of completeness and flawlessness. We value strength, beauty, completeness, velocity, winning etc. Let’s shift focus to the negative face. What is the beauty of imperfection? Amazingly, there is no such page in Wikipedia neither in the Encyclopedia Britannica.

Ripping or distressing of jeans, though also arising naturally as a result of wear and tear, is sometimes deliberately performed by suppliers – with distressed clothing sometimes selling for more than a non-distressed pair. For example, Pucci sold “embellished mid-rise boyfriend jeans” for $860 USD. In other times it would be a sign of poverty.

The Golden Raspberry Awards is an award ceremony in recognition of the worst in a film. Most winners do not attend the ceremony to collect their awards.  Notable exceptions include Tom Green (Worst Actor/Worst Director), Halle Berry and Sandra  Bullock (Worst Actress), Michael Ferris, Joe Eszterhas (Worst Screenplay), and Paul Verhoeven (Worst Director)

“The Bad Hemingway Contest” is an annual writing competition that has been held for nearly thirty years, the contest pays mock homage to Ernest Hemingway by encouraging authors to submit a ‘really good page of really bad Hemingway’. Also to mention the “Hemmingway Look-alike Society”, a bunch of “portly gray-bearded old men.”: not being unique is the pursue, but striving for the likeness of someone else is worth pursuing.

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It is all about focus shift

It is all about perception shift. A shift from looking for perfection to valuing imperfection. In Japan, it is called Wabi-sabi the acceptance of transience and imperfection. The aesthetic is sometimes described as one of beauty that is “imperfect, impermanent, and incomplete”

What about the 25 inventions that are completely pointless, as a Car Exhaust Grill or a sadomasochistic tea kettle?

Leaning towers seem to attract a lot more visitors than towers standing upright.

A choir for people who cannot sing and are tone deaf was started by Nadine Cooper, 48, who wanted to join a singing group but never had the courage because she was aware she could not stay in tune. Her self-consciousness started when she was a child after a music teacher ordered her to keep her mouth shut because of her awful singing.A tuneless choir for those who . . .well can’t sing: Listen, this bunch is really hair-raising the roof!

 There are hundreds of quotes about imperfection:
At last, imperfection is even a subject of serious studies, for example, “On Ugliness” by  the legendary   Italian novelist, literary critic, philosopher, semiotician and university professor  Umberto Eco.

Art and Innovation

What can innovators learn from art?

Observation skills, questioning, and experimentation are  vital parts of innovation. Observing everyday activities can lead to new insights where things can be improved on. It can also lead to break-through ideas.

The innovation psychologist  Leon Segal said:

“Innovation begins with an eye.”

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By Johann Zoffany

Innovators carefully watch the world around them and the observations help them gain ideas for new ways of doing things. Observation skills are also at the core of art. Art students are often told to draw what they actually look at, rather than the way they think something should look. Copying someone’s ideas will not in itself lead to a person developing creative thinking skills. A painter needs to learn to think in colours, an artist working with sculptures need to think in 3D, and a songwriter needs to learn to think in lyrics.

Art is sometimes used to help medical students to develop their observations skills. Looking at art can help people understand ambiguities in a painting and also to look closely at something without “rushing to assign meaning to what we see.” Many of us are ready to immediately interpret what we see, yet looking at art can help a person to slow down and really observe things without immediately interpreting things. These skills can also help an  innovator to explore aspects and to help step out of the common way of interpreting things. Quick thinking is good sometimes but certain things are good to slowly digest.

Even if looking at art can help a person to develop observation skills the observation in itself is not enough. Making connections, questioning, visualising, and searching for patterns are also important aspects of art. Art can help a person to make connections between things. innovators often have a passion for questioning things. The importance  of question asking is a topic that has been previously explored in this blog. Valuing questions and being curious can lead to a search for new ways of doing things. Rather than focusing on quick answers, the innovative process thrives on asking questions to provoke new insights, possibilities and connections.

The book The View from the Cheap Seats: Selected Nonfiction is a wonderful collection of Neil Gaiman’s essays, and meditations on life, literature, and the life and love of literature. An inspiring essay in the book explores the ideas and ideals at the heart of Bradbury’s classic book Fahrenheit 451. This book is a great reminder of how important it is to explore one’s values. Neil suggests that speculative fiction gives  us a “liberation of vision”. Yet in order for this to happen, we must acknowledge that each story has a multiplicity of meanings.

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Authors can offer an imagined but nevertheless persuasive alternative reality where the readers are offered a way to escape from the usual traditional way of thinking. New possibilities can be examined. It is easy to think that the way we live now is somehow the only way that the world can be organised.

Three questions can help an author to imagine possible worlds:

  • What if …?  This question provides a way to escape from the world. What if I could fold up my car?
  • If only … Allows us explore something exciting as well as the terrifying  about the future. If only there were no cars.
  • If this goes on … What would happen if that thing became bigger, became all-pervasive? Does not try to predict the future rather explores possible scenarios. If this way of parking cars goes on there will be no green spaces left in the cities.

Innovators are examining and trying out new ideas. Testing hypothesis and visiting new places and worlds. Imagining different futures is a fundamental aspect of the innovative process and reading books about the future can provide valuable insights. It can also help us develop skills to examine possible futures. A world that does not yet exist!

To think.

To imagine.

To change.

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Photo: Kevin Krejci

 

Focus the Attention, Relax, and Feel Invisible

Today, we can by using technology create situations that shows us how powerful our thoughts can be and also how confusing the boundaries between our own body and the environment can be. Below are two examples that pushes the boundaries when it comes to our concepts about thinking, the mind, body and the environment.

The idea of a separate body and mind have been discussed by many philosophical and religions traditions.The concept of thinkibility embraces a biological approach to consciousness and thinking. We believe that there is a complex interaction between the brain, body and the environment. In other words, we do not  believe that thinking takes place isolated in our heads.

The first example, illustrates how we can by focusing and relaxing our attention influence the environment. Ashley Newton has invented a set of robotic flowers that you control with your mind. You control the flowers and change the shape by focusing and relaxing. Like bioluminescent deep-sea creatures, the flowers blossom and  dances. The internal becomes the external and the boundaries between your mind and the environment becomes blurred.

CCguqeBW0AA3vLmNewton says; “The more you’re able to be aware of your mind and control it appropriately, the more effective you’ll be at doing whatever you want, and the better you’ll feel.” Controlling the robotic flowers can help to improve mindfulness.

Research carried out by Arvid Guterstam and his colleagues has explored what it feels like to be invisible.

The technology has not yet advanced enough to provide us with a real invisibility cloak but it is possible to create a perceptual illusion that makes us believe that we are invisible.
By using clever camera angles, virtual goggles and physical caresses (touching the body) it was possible to create the illusion that a person has no body. Go here to read more about the experiment.
So what happens to us when we think that we are invisible? The researchers looked among other things at how a person would react in a social situation and they found that feeling invisible reduced the anxiety brought on by standing in front of an audience. Thus, tricking us to feel invisible may help to reduce social anxiety.
An interesting aspect that the research team will look at next is how feelings of invisibility affects our moral.
Why not write a list of things you would do if you were invisible?
Ten positive things and ten more suspicious and even immoral things:-)

E429822A-5CB6-44BF-804064E9C95A77F0_articlePhoto: Staffan Larsson

How to Get a More Beautiful Question?

Warren Berger presents in his book A More Beautiful Question a simple but effective thinking instruction to get better questions. He also argues that posing better questions become even more relevant as search engines gives a answers and at the same time offer us preset questions before we have even entered the question in full.

boxes 1It’s a simple but powerful frame to avoid obvious or even wrong questions:

The WHY? question enables you to question the situation in depth but you can also get a broad perspective.  I can alternate between broad “open” questions and narrow “closed”questions. Step back, and notice what is missed for others and yourself  – Challenge assumptions. Look for relations and patterns. Immerse into the situation, and don’t forget “to question the questions”. Take then ownership of one question, and repeat the WHY? process 7 times.

The WHAT IF? question allows us to think without limits or constraints beforehand (untested). Make associations that pop-up in your head, preferable as remotely related as possible. Think wrongly! The aim is to get feedback as a starting point for the HOW? question.

The HOW? question is about how we give form to our questions.

Use the WHAT IF? questions as starting points. Love dissonance and critic because that indicates that you might get to a breakthrough idea.

“Right now, knowledge is a commodity. Known answers are everywhere, and easily accessible. The value of explicit knowledge is dropping. The real value is in what you can do with that knowledge, in pursuit of a query.”

questionMore about questioning:

Questions about Questions

Getting to Innovation – How Asking the Right Questions – Arthur B. VanGundy

Think Better –An Innovators Guide to More Productive Thinking – Tim Hurson

How to be more interesting – Edward de Bono